Engagement

Engagement tracking helps you understand how your congregation is doing and spot members who need attention before they disappear.

Engagement Scores

Every member gets a score from 0 to 100 based on four components:

Component	What It Measures
Attendance	How often they attend services and events
Participation	Group involvement and event registrations
Volunteer	Active volunteer service
Communication	Response to messages and outreach

gathrik.com/app/engagement

Engagement Dashboard

High Engagement

62

Moderate

84

At Risk

12

Inactive

8

Improving

45

Stable

98

Declining

23

MemberEmailScoreRisk LevelTrend

Sarah Johnson[email protected]87High▲ Improving

Michael Peters[email protected]56Moderate▬ Stable

David Kim[email protected]28At Risk▼ Declining

Anna Lee[email protected]12Inactive▼ Declining

Score Breakdown

Click on any member to see their individual engagement breakdown with progress bars for each component:

• Attendance — service and event attendance rate
• Participation — group and event involvement
• Volunteer — volunteer hours and assignments
• Communication — message response rates

Risk Levels

Members fall into five categories:

Level	Score Range	What It Means
High Engagement	80-100	Thriving, actively involved in church life
Moderate	60-79	Participating but room for deeper involvement
Low	40-59	Starting to disengage
At Risk	20-39	Significant decline, needs personal outreach
Inactive	0-19	No recent activity at all

Engagement Alerts

Get notified when members need attention:

Priority	When It Triggers
Urgent	Previously active member suddenly drops off
High	Rapid decline in engagement score
Medium	Gradual decline over weeks
Low	Minor changes in engagement

Click View on any alert to see the member’s profile. Click Acknowledge once you’ve reached out.

Trends

Track whether each member is:

• Improving — Engagement is going up
• Stable — Holding steady
• Declining — Engagement is dropping

Use trends to proactively reach out before someone leaves entirely.